Jacob Rosenberg’s Blog

The relentless pursuit by Operations staff of 100% uptime has always struck me as something more than just a job, but a battle against the relentless forces of nature. Everything ultimately breaks down — systems, buildings, even people — and attempting to maintain 100% availability is the Ops equivalent of trying to cheat death. Sooner or later, despite our best efforts, our number will ultimately be up. Most recently in the news, self-proclaimed World’s Finest Data Center operator 365 Main suffered an approximately 45 minute power outage at their San Francisco facility. Much to their credit., and unlike most of their competitors, 365 Main has been extremely open about their investigation. I’ll examine this a bit today, as it’s a rare public glimpse into what goes on inside a large data center facility.
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