Really Big Data Centers

April 11th, 2007

While most of my time these days is spent contemplating software and application considerations, I’d like to take a moment to address a topic which only occasionally gets the attention it deserves: the role of a high quality data center. While a few folks may think that networking and data center infrastructure are dead arts, I’m quite confident that there is still significant work going on in this space. Case in point: Yahoo, Microsoft, Google, Google, and (shockingly) Google are building massive new data centers taking advantage of all of the latest features to increase density and automation and reduce cost. At the end of the day, scale wins, and these facilities (which have price tags in the half-a-billion dollar range) have scale. Not to be outdone, incidentally, AOL has built a few big data centers — and sold them too. Read the rest of this entry »

Do Apple Users Just Have Stockholm Syndrome?

February 28th, 2007

One of the more interesting questions in technology is how to know when it’s time for it to change. David Habib writes today about a concept he calls Technology Vendor Stockholm Syndrome, which occurs when technologists have worked so long with a vendor that they develop what he calls an unhealthy partnership with them. I’d argue it goes even deeper: there’s such a thing as a Technology Stockholm Syndrome that can develop around any sort of technology, even in the absence of vendor advocates.

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You fix computers, right?

January 21st, 2007

A surprisingly high number of the people I know who work in Technology Operations roles around the industry have parents who think they fix broken Outlook installations for a living. This is a not a reflection on their parents, per se, but rather it represents the challenge of distinguishing an Operations role from an IT role. Most people who work in any modern organization have interactions with IT staff, making the identification quite easy (Oh, that’s what little Johnny does). The problem with this identification is that it is probably wrong.

DISCLAIMER: This is also not a negative reflection on IT staff. Certainly, there a distinction between the roles, but I mean absolutely no disrespect of any kind to the helpful and hardworking people who keep computing systems running everywhere.
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Mauled by Wolves

December 28th, 2006

I was listening to the radio and heard that President Ford had passed away. Of course, the first thing I thought of was the 1996 Saturday Night Live episode featuring Dana Carvey as Tom Brokaw pre-taping obituaries for every possible way Gerald Ford could perish (e.g. “mauled by wolves”). Thanks to, let’s face is, the weird values of the internet at this point, I knew I could find it for free somewhere online.

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The Hero with a Thousand Faces

December 28th, 2006

The Hero with a Thousand Faces advances the theory of a monomyth. This is a prototypical structure which stories and myths have all grown up around for a thousand years. Obviously, this blog is unlikely to discuss comparative mythology, however I’m working on working out a reasonable monomyth for the web. Here’s what I have so far.

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Predictable?

December 17th, 2006

While I’m sure I’m not the last person at AOL to blog about our ongoing reorganization, plenty of other people have gotten their thoughts out there, so I thought it might be helpful to some tips for navigating the 5 stages of receiving bad news.

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Big Step 2: Going Multi-Site

November 20th, 2006

Successful web products don’t just grow, they grow explosively. If people love something about them, they’ll tell everyone they know about them, and they tell their friends, and before you know it, a product in stealth mode is getting used everywhere from Akron, Ohio to Harare, Zimbabwe. It’s around this time that just being on a couple of servers in a rack somewhere isn’t enough. It’s time for the next Big Step in the evolution of a web site’s scale. Today, I’m covering the “why” of Big Step 2, going multi-site. Read the rest of this entry »

Embargo’d Digital Newsprint?

November 13th, 2006

Peter Scheer of the California First Amendment Coalition wrote an opinion piece in this Sunday’s San Francisco Chronicle suggesting that the major print media (newspapers) should embargo their content for something like 24 hours before publishing it via online media sources. The thinking is that this would force people who wanted timely news to acquire it either via dead trees, or some sort of subscription service of the papers, which would bring them revenue and thus save the print establishment.

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Big Step 1: Going Multi-Server

November 9th, 2006

As products get successful, they grow. For client applications that run on someone’s computer, this doesn’t necessarily represent a huge challenge: just make more CDs. For network applications in general, and web products in specific, this presents a different challenge. There are two distinct points in the growth of a web application which represent step functions in the level of complexity. I call these points the Big Steps. Today, I’ll cover Big Step 1, going multi-server.
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AOLserver, ADP, and the Web

October 31st, 2006

AOL spent the better part of the last 10 years doing their best to answer every question about the growing influence of the web with “yes, but” answers. We did acquisitions large (Netscape) and small (Navisoft), invested in technologies, and otherwise built a path which ran in parallel to the rest of the web.

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